We at ICT Services have a long-standing relationship with Dell as their premier partner. We understand their systems, are familiar with latest developments, and know just what kind of service and maintenance Dell hardware require. This knowledge comes in handy when we’re called in for maintenance or repairs of Dell products.
Established Dell Experts
Both Dell and Dell computer owners agree that we offer some of the best Dell repair and maintenance services in Ireland. This is home ground for us as we’ve worked on Dell hardware installations and procurements for many years now. As a company, Dell is known for excellent customer care and support so they have high standards and they expect their partners to deliver. We always aim to provide the same level of customer services that people have come to expect from the Dell brand.
We have a nationwide presence and can provide prompt on-site repair and maintenance services. We have nine offices scattered across Ireland and about 80 field engineers located in different cities and towns in the country. When you call for assistance for your Dell systems, our experienced field engineers can be at your location in 4 hours. Our response time is unbeatable as our engineers take all steps they can to reach you within the stated time period. We understand that a prolonged downtime can result in loss of revenue.
Repairs don’t always require an on-site visit as modern technology allows us to assess your systems remotely and determine the root cause of the problem. Our engineer will then determine whether the problem can be addressed remotely. This saves time and money so you can restart your systems sooner. If the problem can’t be addressed remotely, our engineers will direct one of our field engineers closest to your location to your office.
All Dell Systems
We can handle Dell’s storage, server, networking, and workstation systems so regardless the kind of system you have in your location, you can give us a call. Here’s a list of some of the dell systems we’ve worked with in the past:
- PowerEdge Blade M Series
- PowerVault Tape Libraries ML / TL
- PowerConnect X/N/S/M Series,
- PowerVault MD / NX Series
- Dell DL1000/ DL4100
- Dell SonicWALL
- Dell KACE
- Dell EqualLogic’s FS / PS Seriesm
- Dell EMC AX / Clariion
- Dell Compellent SC8000
We also work with desktop stations and employee laptops so no matter what your concern is, you can give us a call. As we mentioned before, we’re the Dell experts and our engineers are very familiar with these systems. They will offer honest and thorough advice along with expert services. When you hire us, you can be certain your systems will be up and running in no time.
If you want to know more about our services or have any questions, feel free to get in touch with us at ICT Services. You can contact us through the contact form or call the relevant numbers listed on the contact us page.