System Administrator – Dublin

ICT Services are currently seeking a Desktop Support Engineer, working on one of our customer sites in Sligo. This is a full-time position working onsite with our customer.

Position description

ICT Services are currently recruiting for a System Administrator based on our client site in Dublin 24. This is a daily rate contract for 8-12 months initially, with potential for extension after.

The role is responsible for troubleshooting and improving the systems that keep the backend infrastructure running smoothly, and this will require knowledge of a range of Infrastructure related technologies, including server hardware platforms, operating systems, virtualisation technologies and security implementation.


  • Documenting infrastructure processes, procedures, and standards and to maintain or prepare system documentation as required
  • Troubleshoot and monitor the technical infrastructure and perform preventative maintenance work, to ensure operational effectiveness and stability of the technical environment
  • Providing the technical support for projects, and delivery of infrastructure tasks
  • To support the technical services team on 2nd and 3rd line incidents, and planned work, managing them through to resolution
  • When required support the operations team in resolving high impact, or technically challenging problems.
  • Works with the wider senior team to ensure that all activities and operations are performed in compliance with regulations and laws governing business operations


  • Windows Server platforms, including VMWare virtualisation technologies
  • 3rd level technical expertise across Microsoft and Windows infrastructures
  • Exchange 2016/2019 Hybrid, Office 365 and Azure AD
  • Storage and Backup Management using SAN/NAS based technologies on EMC hardware
  • Administration of Active Directory, Group Policy, DNS / DFS / DHCP / WINS, Windows File & Print services
  • Knowledge of one or more specific skill in the following areas:
    • Exchange
    • EMC Networker Backup, data domain or Veeam
    • Powershell, including knowledge of scripting
  • Understanding of ITIL processes, including change and incident management
  • Troubleshooting and analysis skills
  • O365 configuration and support, including Exchange and Teams

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