Position description

ICT Services is currently looking for a Senior Systems Engineer to work onsite with a global technology company in South Dublin on a 6 months contract initially.

Is expected that the successful candidate would have a strong operational skills with a hands on infrastructure background experience in data protection, storage solutions, virtualisation and cyber recovery.

Requirements:

• Good architectural/high level understanding of:
  • Data Protection and Storage technologies
    • Storage methods and principles
    • Storage platforms
    • Storage networking, ideally Brocade switches & fabric configuration Knowledge of business recovery processes
  • Windows Infra
  • Linux Infra
  • Virtualisation platforms, i.e. VMware
  • Network Technical knowledge
    • Firewall configuration
    • Networking configuration & protocols (e.g. OSPF)
  • Secure environments
  • Security Controls awareness
• Hands-On Windows/Linux experience (we suggest ensuring you have at least 1x Windows & 1x Linux specialist blend within the team)
• Knowledge of data backups methods & formats, associated backup platforms, software and monitoring of backups (health checks)
• Ability to liaise with other technical/engineering stakeholders and conduct structured troubleshooting of backup/technical issues
• Experience developing and executing/managing Test Plans
• Strong consulting & reporting skills
• Comfortable engaging technical/business stakeholders
• Ability to conduct workshops and drive requirements/define methodology
• Strong documentation/presentation skills:
  • MS Word, Excel, PowerPoint, Vision
• ITSM (Service Management) knowledge/awareness incl. service Quality Assurance & SLA Measurement/Management
• Experience in an IT Operational role, managing or running business critical service(s)
• Can understand and relay technical solution/services to other technical/non-technical stakeholders in English also highly beneficial

Additional skillsets:

• Requirements definition for operationalising recovery solutions
• Ability to understand customer environments at a high level (what needs data protection, critical materials etc.)
• Knowledge of Business Continuity/Disaster Recovery, Resilience, Business Impact Analysis and Class of Services/Business priorities
• Ability to conduct Application Dependency mapping and dataset prioritisation
• Capacity management knowledge/experience
• Have knowledge of Operational Transformation, ability to identify what is required to optimise/enhance an operating model
• Commercially aware, ability to understand and be able to interpret Statement of Work (SOW)/commercial agreements
  • Understand what is in/out of scope and how to manage within these parameters/exceptions
• RunBooks – Onboarding processes and operationalisation / author & maintain associated documentation
• Current state / Future state roadmap creation and/or input

Training & Certifications:

• Various technical training & certifications demonstrate a level of compliance/understanding
• ITIL awareness/certifications are always advantageous

Apply online