An organised, proactive administrator is needed to support our client’s operational and governance activities. This is primarily an office administration and coordination role — no deep technical background is required, but strong Office 365 skills and a proven ability to multitask are essential.

Responsibilities: 

• Handle day-to-day queries and shared mailbox requests, ensuring they’re logged, assigned, and completed on time.
• Maintain operational logs and daily backup checks, flagging and escalating any exceptions.
• Track password renewal tickets in Excel against expiry dates and follow up with the team.
• Attend meetings, take accurate minutes, and follow up on outstanding actions — including weekly Ops and Change Advisory Board (CAB) meetings.
• Prepare and circulate monthly and quarterly reporting packs (risk, performance, and management updates).
• Keep policies and procedures up to date and properly filed.
• Support internal and external audits, including quarterly SOC reviews, by gathering documentation and evidence.
• Maintain the risk register and coordinate periodic user access reviews (ARM reviews).
• Support business continuity, disaster recovery, and business impact assessment activities.

Requirements:

• • Strong working knowledge of Microsoft Office 365, especially Excel and Outlook.
  • Excellent organisational skills and the ability to multitask and prioritise a varied workload.
  • Good attention to detail and clear written/verbal communication.
  • Previous experience in an administration, coordination, or office support role is preferred.
  • Prior exposure to audits, compliance, or reporting is an advantage but not essential — full guidance provided.

Apply online